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• ★ ☆ ☆ ☆ ☆

  Would not recommend especially during time of sorrow, We order 800 dollars (paid in full at time of service) of keepsake jewelry, they meaning (Jim Edd, Sammy and the receptionist) lost the paper work. Had to make numerous calls with no return call. Took 2 and a half months to finally receive the jewelry after them stating it would be 6 weeks Widow spouse order the tombstone in April 2016 (paid in full 1780 dollars in April 2016), started calling at the end of February 2017 to find out the status, numerous non return calls. Finally they told us that they (Jim Edd, Sammy and Marsha the receptionist) lost the paper work. So Sammy ask the daughter-in-law to go to widow spouse home and draw a picture of the tombstone as the blue print. As of today April 21, 2017 they advised me that I was not in charge of this situation, but I was OK in April 2016 for charge of payment. They have failed to talk at all to widow spouse, but they did advise the tombstone was made and ready to ship in a week This is just not the tombstone of the deceased, this also represents the tombstone of a 80 year old woman whom looked through many brochures to pick the one of her choice. And Gregg's Funeral Home went off of a drawing. Even when I got to talk with Jim Edd, he himself stated that he kinda remembers what was on the tombstone. Ask to talk with the father (Don House), whom owns this establishment. And again no return calls.

  Added May 02, 2017 by Ricky Jones
• ★ ★ ★ ★ ★

  My family has always used House-Gregg, wouldn't have it any other way, they are very sympathetic and work very well with us, very professional and go above and beyond to accommodate during difficult times# thank you for all you have done for ud!

  Added October 01, 2016 by Amy Russell